Creating a new brand is an exciting milestone in the life of a company. The rebranding process itself is challenging and rewarding, but it is just the beginning of an evolution.
The rebranding process itself is challenging and rewarding, but it is just the beginning of an evolution.
A company’s name and logo lives on countless platforms, from its business cards to its vehicle fleet. For an existing company, it is almost always unrealistic to “flip the switch” on a new brand and change everything simultaneously. Yet, it’s important to roll out the branding within a reasonable timeframe to avoid confusing the target audience by using multiple versions of the brand in the marketplace.
So, showing the shiny, new brand to the world requires careful planning, implementation and additional expense. With a prioritized checklist and budget as a guide, a company can implement its new look in a manageable way, while still making a splash. Use this checklist as a guide to consider how to tackle the conversion.
Start with client communication. Tell existing customers the reason that the company rebranded and what the new brand represents. Loyal customers deserve to be the first to know, so the different look does not confuse or concern them. They want to know that it’s still the company and service they trust.
Direct Traffic Solutions is a Graphic D-Signs client that unveiled its new brand earlier this month, in sync with the launch of a new website. A blog post, also emailed to Direct Traffic Solutions’ customers and partners, introduces the fresh start.
In addition to the company blog, spread the word via email (don’t forget to update the logo in the email template, if the company has one), and even consider a standard mailing if it’s a good way to reach relevant folks.
A news release is another consideration, if the new brand is announced in conjunction with something newsworthy that’s of public interest, such as celebrating an anniversary, moving into a new office, sponsoring a community event or fundraiser, partnering with another business, expanding services, or adding positions on staff.
Business Cards and Stationery
Though it’s costly, for a retail operation, it’s important for signage to match the brand. Resist the urge to modify the logo’s proportions to fit the available space. Instead, modify the sign accordingly to accommodate the logo, and use the space as effectively as possible. Remember, it’s less important to prominently display a website URL and phone number on signs when the customer is already on site.
Since employees are a company’s brand ambassadors, putting the new brand on their uniforms should be a top priority. Ensure that they are dressed neatly and professionally. Brand colors must be integrated into the design, and avoid adding details like the phone number and website address—just the logo will do.
Replace the logo on the company website as soon as the new brand is introduced. Full brand integration should follow soon after, with a website redesign that implements colors, icons and typography that coordinate with the new logo. The new website should relay the company’s brand promise, making the brand shine. Treat the website like the virtual front door most prospective customers enter the first time they interact with the brand.
Ensure that the new logo is plugged into social media graphics when the brand launches, because social media networks will be an obvious place to announce the change. Remember to update the company’s presence on all of these channels, and consider starting an account with the new brand if one doesn’t already exist and it’s a relevant place for the company to communicate. Social channels include, but are not limited to: